1. Introduction
1.1 These Terms and Conditions (“Terms”) govern your use of https://www.sprintconvergence.co.uk (“Website”) and any products or services offered by Sprint Convergence Ltd (“we”, “us”, “our”, “Sprint Convergence”).
1.2 By accessing the Website or engaging with our services, you agree to these Terms. If you do not agree, do not use the Website or purchase our services.
2. About Us
Sprint Convergence Ltd is a private limited company registered in England and Wales (Company No. 07101583), offering telecommunication and connectivity solutions including VoIP phone systems, Ethernet, SIP services and professional installations.
3. Use of the Website
3.1 You warrant that you will use the Website lawfully and only for purposes permitted by these Terms.
3.2 All content is provided for general information — use of this content is at your own risk.
4. Services
4.1 We provide telecommunications services and related products (“Services”). Details are set out on the Website and through individual proposals or quotes.
4.2 All orders for Services are subject to acceptance by us and availability.
5. Ordering and Acceptance
5.1 A contract is formed when we issue confirmation of acceptance in writing (including email) after receipt of an order.
5.2 Estimates or quotes provided online or offline are valid for the period stated and may be withdrawn or revised.
6. Pricing and Payment
6.1 Prices exclude VAT unless otherwise stated.
6.2 Full payment terms, deposits, and payment schedules will be set out in the order confirmation or proposal.
6.3 Late payments may incur interest and recovery costs as permitted by law.
7. Customer Obligations
7.1 You must provide accurate information when ordering and notify us of changes.
7.2 You agree to cooperate and provide all necessary access, approvals and information for delivery of the Services.
8. Delivery and Performance
8.1 We will use reasonable efforts to meet delivery dates but are not liable for delay.
8.2 Any performance timelines are estimates and subject to change.
9. Cancellation and Termination
9.1 You may cancel an order in writing before work commences but may be liable for costs incurred.
9.2 We may terminate a contract immediately if you breach these Terms or fail to pay.
10. Intellectual Property
10.1 All Website content, branding, and proprietary materials remain our property.
10.2 You are granted a limited licence to use materials solely for the purpose of engaging with our Services.
11. Limitations of Liability
11.1 We will not be liable for indirect, special or consequential losses.
11.2 Our total liability for any claim shall not exceed the value of the Services provided.
12. Privacy and Data Protection
12.1 Personal data collected through the Website or in connection with Services will be processed in accordance with our Privacy Policy and applicable UK data protection laws (including the UK GDPR).
12.2 By using the Website, you consent to such processing.
13. Third-Party Links
The Website may contain links to third-party sites. We are not responsible for their content, policies or practices.
14. Changes to Terms
We may revise these Terms from time to time — the updated Terms will be posted on this page with a new effective date.
15. Governing Law
These Terms and any contract formed under them are governed by English law. Disputes will be subject to the exclusive jurisdiction of the English courts.
16. Contact
If you have any questions about these Terms, please contact:
Email: info@sprintconvergence.co.uk
Phone: 01525 860202
