Our professional services have been designed to fit the needs of all clientele, with our wide range of experience and full UK coverage. We support the most advanced telecommunications and IT partners through to the start-up companies.
Our aim is to act seamlessly as your professional technical department, offering provisioning, project management, technical installations and support, end user training as well as on-going white label billing on your behalf.
With Sprint, you’ll have no more worries with sale cycle blockages, expanding your reach across the UK, taking on larger projects, HR issues with holiday and sick cover.
We offer a full white label service, including a white label technical helpdesk after we deliver the project.
With our scale of business, we can offer you a cost effective and hassle-free delivery team for your IT and Telephony projects throughout the UK and beyond.
We aim to make the telecoms industry a highly respected and a professional industry. Sprint will priorities your clients to be at the heart of the project.
Our portfolio includes:
Site Surveys – We complete a full audit of the current set-up, providing you with a report on the findings, making recommendations for improvements and outlining next steps, any associated costs and timescales for the installation. Our engineers will even highlight any areas for upselling.
Installations & Cabling – Our highly qualified engineers will attend your customers site, professionally installing the telephony solution, whilst communicating with your customer at all times, either as a representative of your business or as a 3rd party installations team on behalf of your company.
Training – Our engineers will deliver handset training ensuring the customer is operational at the point of go live. We also have fully qualified, professional trainers to complete the more in-depth admin training.
Provisioning/Account Management – Our provisioning & account management team will support you from start to finish with your order, we will chase suppliers, process orders and ensure we have all the relevant information for a smooth process.
Ongoing Maintenance – Maintenance support, this is key to your customers ongoing satisfaction with the platform. The end user will be able to contact our technical helpdesk support team, requesting adds, moves, changes and resolving any technical issues.
Billing – Our billing team will complete your monthly bill run, produce your invoices and even chase those aged debtors. Invoices can be dual or Sprint branded & you will have your own billing platform to check all those invoices.