From Comms Dealer Magazine online:

Unified comms engineering specialist Sprint Convergence has declared ambitious aims to become the ‘John Lewis’ of the channel.

At the company’s inaugural channel partner event held at its country house headquarters in Silsoe, Bedfordshire, MD Paul Bloxham said his staff were ready, willing and fully equipped to provide resellers without their own in-house engineering with the highest level of support and allow them to concentrate on sales.

“I want to change this industry,” he stated. “I get frustrated when I see bad service. We have no sales people, we are an engineering business. All our staff are training week in, week out to the highest level.”

Vendor partners Russell Lux, CEO of TelcoSwitch, and Matt Worboys, Gamma’s Head of Channel for VARs, gave the audience in-depth presentations of their respective UC product sets and urged resellers to re-think hosted telephony as the power behind joined up applications and services.

Picture shows delegates lined up at Sprint’s Mansion House headquarters in Wrest Park, Bedfordshire which is a English Heritage site.